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Delivery Area (Please refer to the table below)
| Delivery Area | Delivery Policy | Moq |
| Pennsylvania | Within 2-4 hours | $ 1,000 |
| Upstate New York | Within 2-4 hours | $ 1,000 |
| Connecticut | Within 4 hours | $ 1,000 |
Delivery time: Arrive In 2-3 Business Days After Payment
Delivery Area (Please refer to the table below)
| Delivery Area | |
| Monday | Brooklyn $200 / Manhattan $200 / State Island $400 |
| Tueday | Queens $200 / Long Island $400 |
| Wednesday | NJ $400 / PA $500 (within 2 hours) |
| Thursday | Brooklyn $200 / Manhattan $200 |
| Friday | Queens $200 / Upstate New York $500 (within 2 hours) |
Delivery time: 10:00 AM - 21:00 PM
1
Place your order on our
website or via phone
2
We’ll take care of the stocks you requested in our warehouse
3
Stocks to be delivered to you
by truck
1
Place your order on our
website or via phone
2
We’ll take care of the stocks you requested in our warehouse
3
Stocks to be delivered to you
by truck
4
Arrival of shipment
5
Settle the payment
4
Arrival of shipment
5
Settle the payment
Shipping Area: All US Area
Factors used to calculate the pallet: Weight and Height
1
Place your order on our
website or via phone
2
Settle the payment
3
We’ll take care of the stocks you requested in our warehouse
1
Place your order on our
website or via phone
2
Settle the payment
3
We’ll take care of the stocks you requested in our warehouse
4
Inform the YRC and the EDI for the retrieval of the goods
4
Inform the YRC and the EDI for the retrieval of the goods
5
We will be providing the trucking number to you
6
Arrival of shipment
5
We will be providing the trucking number to you
6
Arrival of shipment
Shipping Area: All US Area
Payment by piece
1
Place your order on our
website or via phone
2
Settle the payment
3
We’ll take care of the stocks you requested in our warehouse
4
Inform the UPS for the retrieval
of the goods
5
We will be providing the trucking number to you
6
Arrival of shipment
1
Place your order on our
website or via phone
2
Settle the payment
3
We’ll take care of the stocks you requested in our warehouse
4
Inform the UPS for the retrieval
of the goods
5
We will be providing the trucking number to you
6
Arrival of shipment
Retrieve goods from Mocha’s Warehouse by yourself
1
Place your order on our
website or via phone
2
We’ll take care of the stocks you requested in our warehouse
3
Settle the payment
4
We’ll assist you with the
loading of your stocks
1
Place your order on our
website or via phone
2
We’ll take care of the stocks you requested in our warehouse
3
Settle the payment
4
We’ll assist you with the
loading of your stocks
Shipping Area: All US Area
Payment by piece
1
Place your order on our
website or via phone
2
Settle the payment
3
Stocks to be delivered to you
by truck
4
You will be notified once the stocks have arrived at the transfer station
5
Retrieve your stocks from the station
1
Place your order on our
website or via phone
2
Settle the payment
3
Stocks to be delivered to you
by truck
4
You will be notified once the stocks have arrived at the transfer station
5
Retrieve your stocks from the station
We will send you a bill confirming the item, quantity, amount, and date of your shipment. If there is no reply before the shipping day, it is regarded as a confirmation of your order and you will be responsible if there are errors pertaining to the details of the order.
After delivery to the store, you need to confirm if the items and quantity are correct. We will not be responsible for other errors once the signature is confirmed.
We are not responsible for any damage caused by the delivery of goods by the third-party company. However, we will pack the goods and take pictures for customers to confirm before shipping the goods.
